Military Space News
ABOUT US
How big tech embraced disabled users
How big tech embraced disabled users
By Jules Bonnard and Joseph Boyle with Glenn Chapman in San Francisco
Paris (AFP) June 21, 2023
Buried beneath the hype of the artificial intelligence revolution, big tech is quietly rolling out services for disabled people that it hopes will push a greater transformation for customers.

Apple and Google are leading the field, harnessing the sensors and cameras of their best-selling smartphones that allow users to edit, enhance and improve their photos and audio.

Among the latest announcements, Apple unveiled its Live Speech feature in May that uses machine learning -- the term Apple uses for AI -- to re-create a user's voice.

The idea is to allow people who are at risk of losing the ability to speak to type messages and have them read out in their natural voices.

Google, meanwhile, is testing an upgrade to its Lookout app, a program that describes images to blind people and those with impaired vision.

The new version, Google says, will use AI to identify objects without the need for labelling.

- Digital 'kerb cuts' -

Both firms are keen to portray this as the norm.

"We try and put a lot of time in, early and often," Sarah Herrlinger, who leads Apple's accessibility projects, told AFP during a recent tech event in Paris.

When asked about the process behind developing a product like the Vision Pro -- a headset launched to great fanfare earlier this month -- she said the idea was "to make sure that, when we are at the point of making an announcement like that, we can say we've been thoughtful about this".

Google's accessibility chief Eve Andersson makes a similar point, telling AFP hundreds of people worked full-time on accessibility at the company.

"What's even more important is that we expect accessibility to be a core part of everybody's job who is creating products," she said.

If there is discord between the firms' approaches, it is more in emphasis than practicalities.

While Herrlinger stresses the rigour of Apple's targeting, Andersson is keen to talk up the way that such features end up improving everyone's lives.

She describes it as a digital "kerb cut", an idea named after the initiative to lower kerbs on pavements that was initially intended to help wheelchair users but also helped people with pushchairs, bicycles or those carrying anything awkward.

Andersson cites digital kerb cuts such as autocorrect, autocomplete and voice recognition software.

"A lot of this was originally developed as accessibility technology that now it's just productivity-enhancing, for all of us," she said.

- 'Marketplace reality' -

Google and Apple are among the most well-known brands on the planet and both describe how they develop accessibility features by gathering feedback from their vast numbers of users.

They are also among the richest firms, so they can go into fine-grain detail in their product planning.

Herrlinger said Apple had worked closely with Team Gleason, a charity formed by ex-American football player Steve Gleason who was diagnosed with amyotrophic lateral sclerosis (ALS), a rare, incurable and debilitating disease.

Apple worked with his foundation to make sure its products would work for those suffering from ALS.

But Apple and Google are not the only ones developing accessibility tech -- the widening availability of AI models has sparked huge creativity.

Microsoft has developed SeeingAI, which describes photos for visually impaired people, and there are a host of startups in the field.

French firm Sonar Vision is developing technology to guide visually impaired people around cities, and Equally AI is harnessing the ChatGPT bot to improve the accessibility of websites.

Manuel Pereira of the French Valentin Hauy association, which campaigns for greater accessibility, reckons AI has the potential to give blind and visually impaired people more autonomy.

But he had a warning for the companies in the field.

"If we fall into an economic model that emphasises profitability, the door can close as quickly as it opened," he said.

Google's Andersson makes the opposite point, saying the realisation that one billion people live with disabilities has jolted companies into realising what this could mean for their bottom line.

"It's marketplace reality, not every company does it out of the goodness of their hearts," she said.

Related Links
All About Human Beings and How We Got To Be Here

Subscribe Free To Our Daily Newsletters
Tweet

RELATED CONTENT
The following news reports may link to other Space Media Network websites.
ABOUT US
When is migration successful adaptation to climate change
Exeter UK (SPX) Jun 18, 2023
A new study by an international team from Africa, Asia and Europe has put forward three criteria for evaluating the success of migration as adaptation in the face of climate change: well-being, equity and sustainability. The study shows that while migration is increasingly recognised as an effective way to deal with climate risks, or a form of adaptation, it is far from a silver-bullet solution. For example, remittances - which include flows of money, ideas, skills and goods between migran ... read more

ABOUT US
Europeans scramble on air defence after decades of complacency

Ukraine's allies to supply more air defence missiles

Germany approves funds to buy Israeli air defence system

Germany moves to buy Israeli anti-missile shield for 4bn euros

ABOUT US
North Korea fires two short-range ballistic missiles

Deadly Russian missile strikes hit Ukraine

Iran unveils hypersonic missile hailing deterrent boost

FAAD C2 System supporting air defense across Baltics

ABOUT US
Northrop Grumman MQ-4C Triton Flying Test Bed Demonstrates Targeting Capability During Northern Edge 2023

Iran helping Russia build military drone factory, White House says

Drone-wielding 'Santa' saves Ukraine family from flood

NASA research gathers key radar data for autonomous air cargo delivery

ABOUT US
Luxembourg Parliament Approves MGS, Enabling NATO's Access to SES's O3b mPOWER System

Final Ariane 5 Flight Will Carry German Communications Satellite Into Space

OneWeb and Eutelsat demonstrate global connectivity solution to NATO

Viasat selected by AFRL to deliver space relay communications for multi-orbit mission

ABOUT US
Making the 'connected battlespace' a reality

MARSS passes major milestone in multi-site defence project in the middle east

PathFinder Digital receives additional orders under DLA IDIQ Contract

AFWERX announces new Mantra, Mission and Vision Statement

ABOUT US
Arab states account for quarter of record Israel arms exports

Pentagon pledges $2.1 billion military aid package for Ukraine

UK court rejects bid for legal review of Saudi arms sales

US and India agree defence industry cooperation plan

ABOUT US
Ukraine won't have 'easy' path to join NATO: Biden

NATO to tighten Ukraine ties, but no membership invite at summit

Blinken talks to Japanese, S.Korean counterparts ahead of China trip

Xi Jinping meets with 'old friend' Bill Gates in Beijing

ABOUT US
Single-molecule valve: a breakthrough in nanoscale control

Subscribe Free To Our Daily Newsletters




The content herein, unless otherwise known to be public domain, are Copyright 1995-2026 - Space Media Network. All websites are published in Australia and are solely subject to Australian law and governed by Fair Use principals for news reporting and research purposes. AFP, UPI and IANS news wire stories are copyright Agence France-Presse, United Press International and Indo-Asia News Service. ESA news reports are copyright European Space Agency. All NASA sourced material is public domain. Additional copyrights may apply in whole or part to other bona fide parties. All articles labeled "by Staff Writers" include reports supplied to Space Media Network by industry news wires, PR agencies, corporate press officers and the like. Such articles are individually curated and edited by Space Media Network staff on the basis of the report's information value to our industry and professional readership. Advertising does not imply endorsement, agreement or approval of any opinions, statements or information provided by Space Media Network on any Web page published or hosted by Space Media Network. General Data Protection Regulation (GDPR) Statement Our advertisers use various cookies and the like to deliver the best ad banner available at one time. All network advertising suppliers have GDPR policies (Legitimate Interest) that conform with EU regulations for data collection. By using our websites you consent to cookie based advertising. If you do not agree with this then you must stop using the websites from May 25, 2018. Privacy Statement. Additional information can be found here at About Us.